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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maggie Theado

June 4, 2026

5  out of  5
rating by Maggie Theado
"I spoke with Shane Taylor to get my insurance coverage moved to Virginia and he was very helpful and kind! Shane explained everything clearly and wasn’t pushy at all. He was chatty as we worked through the process, which I appreciate."
We responded:
"Maggie, thank you for the review! We are glad Shane was able to assist you with your insurance needs. He is a wonderful member of our team! Thank you for choosing us as your coverage provider! "
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Elizabeth Haegele

June 3, 2026

5  out of  5
rating by Elizabeth Haegele
"State Farm has always been good to me and my family. Setting up car insurance and renters insurance over the phone was a breeze. Staff is friendly and there to help you out when you need it. Would always recommended this insurance provider and branch."
We responded:
"Elizabeth, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
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Tim Jang

May 28, 2026

5  out of  5
rating by Tim Jang
"Shane has been exceptionally patient, professional, and attentive to detail throughout the entire insurance application process. He took the time to thoroughly explain each step, answered all of my questions promptly, and ensured that everything was completed accurately and efficiently. His responsiveness and dedication made what could have been a stressful process feel smooth and straightforward. I truly appreciated his clear communication, reliability, and willingness to go the extra mile to help. I would highly recommend working with Shane to anyone seeking guidance with their insurance needs."
We responded:
"Tim, we’re glad to hear how Shane was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider! "
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Latisha Davis

May 28, 2026

5  out of  5
rating by Latisha Davis
"My account rep Brian Couvillion was an absolute lifesaver!! He saved me $100 a month with my new policy!!"
We responded:
"Thank you for the five stars, Latisha! Brian is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything."
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Jacklyn Burrow

May 27, 2026

5  out of  5
rating by Jacklyn Burrow
"Brian worked efficiently to help me with the insurance. I thank God for him and all he did."
We responded:
"We're overjoyed to see your 5-star rating, Jacklyn! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
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Gnarly Gnarls

May 27, 2026

5  out of  5
rating by Gnarly Gnarls
"Very helpful and knowledgeable"
We responded:
"Thank you for the five stars, Gnarly! And thank you for trusting us with your insurance needs. "
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Byron Goldsborough

May 21, 2026

5  out of  5
rating by Byron Goldsborough
"I was able to get the service I needed and the conversation was pleasant. The customer service is great. Keep doing a good job!"
We responded:
"Byron, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
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LaTonya Claiborne

May 20, 2026

4  out of  5
rating by LaTonya Claiborne
"Shane was great. He made the process quick and easy. Answered all my questions and saved me money on my auto insurance."
We responded:
"Thanks for the positive review, LaTonya! We value you for letting us be your good neighbor! "
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Tiereny

May 18, 2026

5  out of  5
rating by Tiereny
"Excellent customer service! They are quick and the agents are extremely knowledgeable and helpful. 10/10!"
We responded:
"Tiereny, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
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Natalie Dovel

May 18, 2026

5  out of  5
rating by Natalie Dovel
"Brian was very helpful with my auto and renters needs! Highly recommend reaching out for a quote!"
We responded:
"Natalie, thank you! We love seeing reviews like this. Brian always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime"
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Sussie Robinson

May 15, 2026

5  out of  5
rating by Sussie Robinson
"The lady was very helpful in me making a change for autopay"
We responded:
"Thank you, Sussie, for the review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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Morgan Sisemore

May 14, 2026

5  out of  5
rating by Morgan Sisemore
"Great experience! Super friendly service with quick answers! Normally I use the app but I will be calling from now on when changing or updating my policy."
We responded:
"Thank you so much, Morgan, for taking the time to rate us with 5 stars! Your positive feedback fuels our commitment to providing top-notch service. We're honored to have earned your trust and look forward to serving you again soon."
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Connie Fisher

May 14, 2026

5  out of  5
rating by Connie Fisher
"I've had insurance with State farm for more than 30 years. Overall my experience has been great."
We responded:
"A big thank you for the 5-stars, Connie! Your support is the driving force behind our commitment to excellence. We're honored to have you as a valued customer and we'll continue working hard to exceed your expectations."
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NEWWORLD804

May 13, 2026

5  out of  5
rating by NEWWORLD804
"Great local Insurance Company for the RVA give them a call for all your insurance they will find you the best quote for insurance"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
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Joshua B

May 12, 2026

5  out of  5
rating by Joshua B
"SHANE IS THE MAN!!!he got me a payment I didn’t think was possible..if you need auto insurance he is your guy"
We responded:
"Joshua, thank you for the review! We are glad Shane was able to assist you with your insurance policies. He is a wonderful member of our team! Thank you for choosing us as your coverage provider! "
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Nefi Palomeque

May 12, 2026

5  out of  5
rating by Nefi Palomeque
"I have been doing business with these guys for years. Can't imagine going anywhere else. They are always so helpful, kind, and courteous. I recommend them to everyone."
We responded:
"Thank you, Nefi, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
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Merilyn Patterson

May 6, 2026

4  out of  5
rating by Merilyn Patterson
"STATE FARM IS WHERE I NEEDED BE AND SAVE A BUNDLE !!!"
We responded:
"We're honored to receive your review! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
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DWayne Smith

May 6, 2026

5  out of  5
rating by DWayne Smith
"This staff has been effective and efficient with all my insurance need. I appreciate the fact you talk to a person and not alot of phone automation ."
We responded:
"Thank you, Dwayne, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
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Joanna Clute

May 5, 2026

5  out of  5
rating by Joanna Clute
"Shane was extremely helpful in finding us a much better deal on our home and auto insurance. He walked us through the entire process and was very knowledgeable. Glad we’re making the switch!"
We responded:
"Joanna, thank you for taking the time to leave us a review! Shane is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
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Carlos Eduardo Blank Moncada

May 2, 2026

5  out of  5
rating by Carlos Eduardo Blank Moncada
"Matthew Becker offered great attention and support throughout the process"
We responded:
"We're overjoyed to receive your 5-star rating, Carlos! Your satisfaction is our priority, and we're thrilled that we were able to meet your expectations. Your support encourages us to continue delivering excellence."
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Sirgu Shi

April 29, 2026

5  out of  5
rating by Sirgu Shi
"Brain. I had a great experience working with brian He were professional, patient, and took the time to explain in a way that was easy to understand. I really appreciated him you are the 👌"
We responded:
"Sirgu, we’re glad to hear how Brian was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he were able to assist you. Thank you for choosing us as your coverage provider! "
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David Harrison

April 28, 2026

5  out of  5
rating by David Harrison
"Did a great job, was quick to assist me with adding another vehicle to my policy"
We responded:
"Thank you for the 5- stars David! We're delighted to know you had a positive experience with our State farm office!"
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Simone James

April 27, 2026

5  out of  5
rating by Simone James
"State Farm agents are amazing, they are great at explaining everything to me . Very responsive and reliable. Also very polite. Honestly I think the best insurance company I have encountered."
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
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Tiffany Slater

April 26, 2026

5  out of  5
rating by Tiffany Slater
"Very helpful took his time to find me the best rates for my situation.. I’m a single mother and trying to find car insurance in Virginia is a nightmare, but Matt made it easy by simply delivering awesome customer service and understanding. Thank you Matt !!"
We responded:
"It was a pleasure working with you, Tiffany. We're delighted to have assisted in finding the perfect insurance plan that suits your needs. Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions!"
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Keyonna Turner

April 22, 2026

5  out of  5
rating by Keyonna Turner
"Matthew Becker was very helpful in helping me get my policy and the best rates ever. Very friendly and informative!"
We responded:
"Keyonna, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything! "