State Farm® Insurance Agent Matthew Becker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyrone Dixon
June 16, 2026
4
out of
5
rating by Tyrone Dixon
"Very resourceful, respectful, and very knowledgeable about your issues resolved, and taken care of your issues"
We responded:
"Thank you for the rating! We appreciate your trust in us!"
qianyi wang
June 15, 2026
5
out of
5
rating by qianyi wang
"Shane was very helpful in helping to set up a new insurance and he did a good job explaining the benefits and discounts!"
Brett Howells
June 11, 2026
5
out of
5
rating by Brett Howells
"Very knowledgeable and extremely helpful. More than halved my insurance costs."
We responded:
"Brett, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
Keturah Bundu
June 11, 2026
5
out of
5
rating by Keturah Bundu
"Joshua, Mathew great team, giving you the best rates and assurance for increased savings as you continue with their team. Always picking up and helping with all your cares, concerns and fears. Awesome 👌 👏 👍 😍. God bless your team."
We responded:
"We are overjoyed by reviews like this, Keturah! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Keith Brown
June 11, 2026
5
out of
5
rating by Keith Brown
"Great service from start to finish. Thanks for the great service and making the switch so easy.👍🏽"
We responded:
"Thank you for the review Kieth! We try to make it as easy and efficient as possible!"
Sharon West
June 10, 2026
5
out of
5
rating by Sharon West
"Very nice and pleasant people! Very easy to work with and answered all our questions! I recommend this business for your insurance needs!"
We responded:
"Sharon, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
Maggie Theado
June 4, 2026
5
out of
5
rating by Maggie Theado
"I spoke with Shane Taylor to get my insurance coverage moved to Virginia and he was very helpful and kind! Shane explained everything clearly and wasn’t pushy at all. He was chatty as we worked through the process, which I appreciate."
We responded:
"Maggie, thank you for the review! We are glad Shane was able to assist you with your insurance needs. He is a wonderful member of our team! Thank you for choosing us as your coverage provider! "
Elizabeth Haegele
June 3, 2026
5
out of
5
rating by Elizabeth Haegele
"State Farm has always been good to me and my family. Setting up car insurance and renters insurance over the phone was a breeze. Staff is friendly and there to help you out when you need it. Would always recommended this insurance provider and branch."
We responded:
"Elizabeth, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Tim Jang
May 28, 2026
5
out of
5
rating by Tim Jang
"Shane has been exceptionally patient, professional, and attentive to detail throughout the entire insurance application process. He took the time to thoroughly explain each step, answered all of my questions promptly, and ensured that everything was completed accurately and efficiently. His responsiveness and dedication made what could have been a stressful process feel smooth and straightforward. I truly appreciated his clear communication, reliability, and willingness to go the extra mile to help. I would highly recommend working with Shane to anyone seeking guidance with their insurance needs."
We responded:
"Tim, we’re glad to hear how Shane was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider! "
Latisha Davis
May 28, 2026
5
out of
5
rating by Latisha Davis
"My account rep Brian Couvillion was an absolute lifesaver!! He saved me $100 a month with my new policy!!"
We responded:
"Thank you for the five stars, Latisha! Brian is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything."
Jacklyn Burrow
May 27, 2026
5
out of
5
rating by Jacklyn Burrow
"Brian worked efficiently to help me with the insurance. I thank God for him and all he did."
We responded:
"We're overjoyed to see your 5-star rating, Jacklyn! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
Gnarly Gnarls
May 27, 2026
5
out of
5
rating by Gnarly Gnarls
"Very helpful and knowledgeable"
We responded:
"Thank you for the five stars, Gnarly! And thank you for trusting us with your insurance needs. "
Byron Goldsborough
May 21, 2026
5
out of
5
rating by Byron Goldsborough
"I was able to get the service I needed and the conversation was pleasant. The customer service is great. Keep doing a good job!"
We responded:
"Byron, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
LaTonya Claiborne
May 20, 2026
4
out of
5
rating by LaTonya Claiborne
"Shane was great. He made the process quick and easy. Answered all my questions and saved me money on my auto insurance."
We responded:
"Thanks for the positive review, LaTonya! We value you for letting us be your good neighbor! "
Tiereny
May 18, 2026
5
out of
5
rating by Tiereny
"Excellent customer service! They are quick and the agents are extremely knowledgeable and helpful. 10/10!"
We responded:
"Tiereny, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
Natalie Dovel
May 18, 2026
5
out of
5
rating by Natalie Dovel
"Brian was very helpful with my auto and renters needs! Highly recommend reaching out for a quote!"
We responded:
"Natalie, thank you! We love seeing reviews like this. Brian always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime"
Sussie Robinson
May 15, 2026
5
out of
5
rating by Sussie Robinson
"The lady was very helpful in me making a change for autopay"
We responded:
"Thank you, Sussie, for the review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Morgan Sisemore
May 14, 2026
5
out of
5
rating by Morgan Sisemore
"Great experience! Super friendly service with quick answers! Normally I use the app but I will be calling from now on when changing or updating my policy."
We responded:
"Thank you so much, Morgan, for taking the time to rate us with 5 stars! Your positive feedback fuels our commitment to providing top-notch service. We're honored to have earned your trust and look forward to serving you again soon."
Connie Fisher
May 14, 2026
5
out of
5
rating by Connie Fisher
"I've had insurance with State farm for more than 30 years. Overall my experience has been great."
We responded:
"A big thank you for the 5-stars, Connie! Your support is the driving force behind our commitment to excellence. We're honored to have you as a valued customer and we'll continue working hard to exceed your expectations."
NEWWORLD804
May 13, 2026
5
out of
5
rating by NEWWORLD804
"Great local Insurance Company for the RVA give them a call for all your insurance they will find you the best quote for insurance"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
Joshua B
May 12, 2026
5
out of
5
rating by Joshua B
"SHANE IS THE MAN!!!he got me a payment I didn’t think was possible..if you need auto insurance he is your guy"
We responded:
"Joshua, thank you for the review! We are glad Shane was able to assist you with your insurance policies. He is a wonderful member of our team! Thank you for choosing us as your coverage provider! "
Nefi Palomeque
May 12, 2026
5
out of
5
rating by Nefi Palomeque
"I have been doing business with these guys for years. Can't imagine going anywhere else. They are always so helpful, kind, and courteous. I recommend them to everyone."
We responded:
"Thank you, Nefi, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
Merilyn Patterson
May 6, 2026
4
out of
5
rating by Merilyn Patterson
"STATE FARM IS WHERE I NEEDED BE AND SAVE A BUNDLE !!!"
We responded:
"We're honored to receive your review! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
DWayne Smith
May 6, 2026
5
out of
5
rating by DWayne Smith
"This staff has been effective and efficient with all my insurance need. I appreciate the fact you talk to a person and not alot of phone automation ."
We responded:
"Thank you, Dwayne, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
Joanna Clute
May 5, 2026
5
out of
5
rating by Joanna Clute
"Shane was extremely helpful in finding us a much better deal on our home and auto insurance. He walked us through the entire process and was very knowledgeable. Glad we’re making the switch!"
We responded:
"Joanna, thank you for taking the time to leave us a review! Shane is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"