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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ANGELA HUMPHREY

ANGELA HUMPHREY

November 19, 2025

5  out of  5
rating by ANGELA HUMPHREY
"I spoke to Shane a year ago about insurance and it was to high. He actually followed back up with me to see he if could help and I actually was going to start looking for new insurance, kind of ironic. We spoke for a bit and he went over everything with me and saved me quite a bit of money and I am so happy. He was great and very understanding and I am very grateful for that. Thank you!!!!"
We responded:
"Wow, thank you for the five-star rating, Angela! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come. "
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Elio Conroy

November 14, 2025

5  out of  5
rating by Elio Conroy
"Friendly folk that get you the help you need with no nonsense!"
We responded:
"We're delighted to know you had a positive experience with our State Farm office!"
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Ruby D

November 13, 2025

5  out of  5
rating by Ruby D
"Shane made the entire process incredibly easy. He helped me get my homeowners insurance, and car insurance and he also helped me with my renters insurance as well. All at very good rates. He was extremely helpful, patient, and explained every detail clearly. Everything was smooth and stress-free from start to finish. I highly recommend working with Shane!"
We responded:
"Hello, Ruby! We're so happy to receive your shoutout for Shane, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies."
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Teasie Mayo

November 11, 2025

5  out of  5
rating by Teasie Mayo
"Very Professional , Ms.Jayda keep up the good work and thank you again , I really appreciate it..."
We responded:
"Thank you, Teasie, for your positive feedback and for acknowledging the excellent assistance from Jada! We greatly value your support and feedback."
Profile photo of Laura Zalewska

Laura Zalewska

November 5, 2025

5  out of  5
rating by Laura Zalewska
"As a recent grad, this was my first time getting insurance by myself and Josiah made the experience super easy! I knew almost nothing and he was happy to answer my questions and explain the policy to me! 10/10"
We responded:
"Laura, thank you! We love seeing reviews like this. Josiah always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
Profile photo of Whitney Townsend

Whitney Townsend

November 1, 2025

5  out of  5
rating by Whitney Townsend
"The staff is always super helpful and knowledgeable."
We responded:
"Thank you for the five stars, Whitney! And thank you for trusting us with your insurance needs. "
Profile photo of Dan Bantly

Dan Bantly

October 30, 2025

5  out of  5
rating by Dan Bantly
"Excellent service"
We responded:
"Thank you for the five stars, Dan! Contact us anytime if you ever need anything."
Profile photo of Cody Godwin

Cody Godwin

October 30, 2025

5  out of  5
rating by Cody Godwin
"Matt Becker State Farm helped me bundle home, auto, and life insurance together for the same price I was paying another company for just home and auto. Matt, Shane, and the rest of the team are always available for any questions I have. Keep up the great work!"
We responded:
"Cody, we appreciate your kind words! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience. Our office is here for you whenever you need us, and we are grateful you have chosen our office to help secure what matters most."
Profile photo of K Brock

K Brock

October 27, 2025

5  out of  5
rating by K Brock
"My only regret with State Farm is not switching sooner!!! I’m so grateful for the customer service that I receive is amazing, also great savings. Thank you to my most recent customer service rep Josiah for all you have done."
We responded:
"Kandyce, thank you for taking the time to leave us a review! Josiah is a wonderful member of our team, and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
Profile photo of Terrence Buffaloe

Terrence Buffaloe

October 22, 2025

5  out of  5
rating by Terrence Buffaloe
"Good service"
We responded:
"Thank you Terrence for the 5 Star Google review! Glad to have you on board!"
Profile photo of Roneika Carter

Roneika Carter

October 21, 2025

5  out of  5
rating by Roneika Carter
"Shane was very helpful he also explained everything to me he took his time and I was given an excellent quote would highly recommend"
We responded:
"Roneika, we appreciate your kind words! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience. Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most."
Profile photo of Blaise Juliano

Blaise Juliano

October 20, 2025

5  out of  5
rating by Blaise Juliano
"Very professional, tgey really take care of your insurance needs."
We responded:
"Thank you, Blaise! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Profile photo of Molly Lloyd

Molly Lloyd

October 17, 2025

5  out of  5
rating by Molly Lloyd
"Shane was MORE than helpful in guiding me to the right choice for auto insurance with the max amount of discounts possible. He took his time in chatting with me & getting to know my lifestyle and how this policy would benefit us best as a family, while also considering my time."
We responded:
"Molly, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
Profile photo of Jason Caldwell

Jason Caldwell

October 17, 2025

5  out of  5
rating by Jason Caldwell
"Very down to earth and personable staff. They strive to provide honest service, openly working with me to find a policy that works for my family."
We responded:
"Jason, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. "
Profile photo of David Campbell

David Campbell

October 17, 2025

5  out of  5
rating by David Campbell
"Quick & detailed"
We responded:
"David, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
Profile photo of Nightmare Nate

Nightmare Nate

October 16, 2025

5  out of  5
rating by Nightmare Nate
"Very pleased!"
We responded:
"Thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. "
Profile photo of Jordan Golmon

Jordan Golmon

October 14, 2025

5  out of  5
rating by Jordan Golmon
"Excellent service: transparent, open to questions, and eager to help. Highly recommend to all looking for good rates and coverage!"
We responded:
"Thank you, Jordan, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of A A

A A

October 14, 2025

5  out of  5
rating by A A
"Honestly impressed. I only give 5 stars if I feel its earned. Can’t speak to the claims process (knock on wood) but this branch was exceptionally helpful and clear about communication."
We responded:
"We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Profile photo of Brandon Cobbs

Brandon Cobbs

October 9, 2025

5  out of  5
rating by Brandon Cobbs
"Representative from State Farm went over my policy, and was very professional. She answered all my questions."
We responded:
"We are overjoyed by reviews like this, Brandon! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Hope4NewDay

October 1, 2025

5  out of  5
rating by Hope4NewDay
"Shane puts the sane in insane! The "S" in S-Tier is short for "Shane" because that's the level of service he provides."
We responded:
"Wow, thank you for the five-star rating! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come. "
Profile photo of Patrick Whitaker

Patrick Whitaker

September 30, 2025

5  out of  5
rating by Patrick Whitaker
"Thanks to Shane I was able to easily and efficiently switch insurance policies to cover both of my vehicles, highly recommend, proficient service."
We responded:
"Patrick, we thank you for the review. Our team strives to provide a great insurance experience for everyone who calls or visits our office, and we are happy to hear that you are satisfied with your insurance policy! "
Profile photo of Taylor Moore

Taylor Moore

September 25, 2025

5  out of  5
rating by Taylor Moore
"Decided to make a switch from the lizard and try something more locally minded. Shane was an absolute pleasure to speak with and helped me get set up with a new policy that better fits my budget."
We responded:
"Taylor, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
Profile photo of Byron Craig

Byron Craig

September 24, 2025

5  out of  5
rating by Byron Craig
"Matt and his team are the friendliest insurance company I've ever dealt with. They followed through from start to finish and always make me feel confident that my claim would get processed correctly and fast. Thank you, Matthew and your team."
We responded:
"Thank you, Byron, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
Profile photo of Jovon Bullock ward

Jovon Bullock ward

September 19, 2025

5  out of  5
rating by Jovon Bullock ward
"Get costumer service make you feel at home and will help you understand things if u dnt"
We responded:
"Thank you, Jovon, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of teckela green

teckela green

September 18, 2025

5  out of  5
rating by teckela green
"Service was friendly and the agent was thorough."
We responded:
"So happy to hear! Thank you for the 5 star google review!!"